Welcome to DialCentrix
Services:
Custom Callcentre Software
Dial on Click Autodialer
Database
Hosting
Voip PABX systems
Workflow Automation
ERP / ERM systems
e-Commerce systems
Integrate your website with Facebook.
Update facebook wall via website
Facebook App's (let your customers order or make reservations online)
Hand Scanner custom software development
Suppliers of hand held barcode scanners
Outsource OPTION
It is really expensive to hire people to setup a call centre for your business.
Outsource all you call centre issues to us, inbound or outbound calls, use our online system - to notify us on any promotions / communications you would like to get through to your customers by phone / sms or email. We can take your orders online or via our network of call centres. The order is then send to you via email / voice recording /or integrated into your current system.
If you have an independent call centre and need more work you can contact us, after submission of your application form we will assess your business and make sure your staff is trained to handle our high standards of service delivery.
Terms and Conditions Apply.
Contact me or send an email to apply@dialcentrix.com
Website Design
We are a reputable software development company.
Fast delivery
HTML, PHP, ASP.NET Platforms
co.za and .com Domain registrations
Optimise websites for fast loading
.mobi sites
Optimise Google ranking
Customer Relationship Management (CRM)
Business Process Management (BPM)
Electronic Document Management System (EDMS)
Employee Performance Management System (EPMS)
Software and Hardware Integration
Mobile Scanning Solutions - Windows Mobile
Blackberry Application Development
Pastel Enhancements and integration (Add-on for Pastel)
Plant and Process Management Systems
K2 Workflow Development
SharePoint
Call Centre Applications
VOIP - PABX Systems
RFID Solutions
WORKFLOW
A workflow consists of a sequence of connected steps. It is a depiction of a sequence of operations, declared as work of a person, a group of persons,an organization of staff, or one or more simple or complex mechanisms. Workflow may be seen as any abstraction of real work. For control purposes, workflow may be a view on real work under a chosen aspect, thus serving as a virtual representation of actual work. The flow being described may refer to a document or product that is being transferred from one step to another.
Workflow Features
Workflows are used to manage the process flow of an application through a company
Allows for systematic flow control - where applications are sitting, who is responsible for the application
Evaluates data flow to identify bottle- necks within the company workflow
Enables better communication with applicants, giving constant feedback as it moves through processes
Eliminates manual processes by automating the obtaining of data eg sequential numbers, checking identification, valid addresses, removal of typing errors of data capturers
Systems are custom made according to the company needs
Allows for vertical or horizontal layout
The workflow system has various types of forms, allowing multiple records of a certain type (like experience etc) to be entered on the page of a traditional form.
Reduce the cost of software licencing
Integrate with Current software
Hardware management and control.
Escalation and productivity Reports and management.
Automate your procurement and document management.
Production Control
DMS
Document management system (DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. It is usually also capable of keeping track of the different versions created by different users (history tracking). The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems. More information on EDMS
EDMS Enterprise Foundation
Includes:
Unlimited Enterprise Viewer Licenses
Unlimited Enterprise Advanced Index Module Licenses
1x Enterprise Server License
The porpoise of this module is:
To manage all the connections to the Databases and other integrated systems
Web service to integrate to Workflow systems
Manage the status and History of the documents
Enterprise Indexing Module
This module view the document to an opperator
Scanned and Orphaned Documents can be viewed and indexed at this point to ensure quality and integrity of the data and scanned document
Enterprise Scan Module
This module handle the scanner drivers
Document Paths and Connections tol the
Foundation
All Barcode and OCR modules and functions is attached to this module
Contact Information
South Africa
Kwazulu - Natal
CELL: 076 5050 331
FAX:086 563 4773